To LaurenWulff From Steven Mansfield Date February 15 Subject Flight Schedules Attachment(s)Skywing schedule Dear Ms. Wulff, I hope that everything in Washington is proceeding as you had hoped. As instructed, I have confirmed your return flight to Paris on Friday. In addition, I am finalizing your travel arrangements for the three-day seminar you will be attending in Spain next month. I tried reserving tickets with Bonjour Airlines, but unfortunately, their flights are already fully booked. It looks like Skywing Airlines is your next best option, though I’d like to consult you about the flight schedule before making a decision. Please note that the seminar will begin on Tuesday, March 24 at 1 p.m. and end on Thursday, March 26 at 5 p.m. Since your hotel is a 25-minute drive from the airport, it would be good to arrive in Barcelona at least an hour before the event. Also, we might need to reconsider your return flight schedule. I received a call from Martha Tate, an On Foot magazine correspondent, and she told me that her publication is planning to feature our company’s new line of luggage and travel accessories. She would like to know if she can conduct an interview with you in Paris on Friday, March 27 at 11 a.m. If you agree to the interview, you can take the second flight to Paris on that day to get back in time for the appointment. Please let me know what you think about the matters I’ve discussed, so that I may immediately respond to Ms. Tate’s inquiry and book your flights. Thank you. Steven [*] Skywing Airlines Flight Schedules CDG-BCN Paris, France(CDG)to Barcelona, Spain(BCN) [*] Certain flights may not be offered on holidays. Please contact a Skywing office in your area for more information. Frequency Codes: Flights are offered daily unless otherwise designated. 1-Monday 2-Tuesday 3-Wednesday 4-Thursday 5-Friday 6-Saturday 7-Sunday Meal Codes: B-Breakfast L-Lunch D-Dinner S-Snack Reservations and Seat Assignments: Reservations may be made online, by phone, or by visiting any of our ticketing centers and affiliate travel agencies. Flight bookings and seat assignments may be forfeited if passengers are not present at the designated check-in counter or boarding gate as scheduled.

If time permits, guests will______visit the waterfalls on the island or explore the botanical gardens. either since not only unless

Construction companies should______run maintenance checks on all their equipment to ensure optimal performance. modestly usefully regularly formerly

At last week’s meeting, the research team presented the______of next quarter’s revenues to the company president. estimates circulations engagements appointments

Classrooms are kept at a comfortable temperature to provide an environment that is______to learning. enviable proficient profitable conducive

The board members of Portia Coffee Company have______some administrative changes to accommodate the requests of the workers union. alternated refrained reminded instituted

______the Invierna Electronics compound, visitors will find a large production plant, workers’ dormitories, and a modern warehouse. Within Between Over Onto

On the online order form, Ms. Jung requested that she be notified______the packages are shipped from the manufacturing plant. furthermore despite rather than as soon as

______changing your mobile phone plan, please present valid identification at the customer service counter. When As if Therefore In regards

At Mr. Kincaid’s retirement party, the staff conveyed their______of his 20 years of committed service to the company. appreciatively appreciated appreciative appreciation

Due to a change in tomorrow’s work schedule, the refined oil will need to be ______into the tankers before the end of the day. expanded loaded translated engaged

Andromeda, which______Rosy Trinkets’ most in-demand jewelry collection for the last six months, will soon become available in Asia. to be will be has been is being

Asaha Telecommunications does not require staff to participate in its community outreach programs, but many employees ______do so. voluntarily memorably divisively infrequently

The local newspaper reported that the damaged electrical lines were the______ cause of the four-hour power outage yesterday evening. clear clears clearly clearness

Du Vin Restaurant does not provide delivery service for orders under $50, ______does it offer catering for groups of fewer than 20 guests. also so either nor

Customers patronize the Evergreen Pharmacy because of its______to providing the community with high-quality, affordable medicines. commits committed commitment committable

April 1 Dear Valued Client, We would like to express our gratitude to you for renewing your Internet connection subscription with Magna Link. Your continued【K10】______is very important to us. To serve you better, we would appreciate your answering a one-page questionnaire dealing with the quality of our network. Please answer the questions and write down any problems you may have encountered with your connection. 【K11】______, send us back the form using the enclosed pre-paid envelope. Rest assured that your answers will remain confidential and be used exclusively for the company’s research. 【K12】______your willingness to complete this survey, you will be entitled to a chance to win a new desktop computer. The lucky winner will be announced on May 25 and contacted in writing. We look forward to receiving your feedback. Thank you. Sincerely, Magna Link

Please join us for cocktails to celebrate the publication of Chef Melinda Waterston’s Recipes for Rainy Days: A Cookbook Myrtle Publishing is proud to present Chef Melinda Waterston’s latest collection of recipes, gathered over the years from friends, family, and loved ones. This Seattle native has warmed the local residents’ hearts and bellies as the owner and operator of Waterston’s, a landmark restaurant in downtown Seattle for the past 15 years. On Sunday, August 25 at 8 p.m. Eastside Clubhouse 7 Clarinet Street, Melody Gardens Clifford Hill, Seattle, Washington Light refreshments will be served. Please confirm your attendance by calling Lance Fox at 555-6910 or 555-5632.

[*] Derma House Do you spend thousands of dollars on over-the-counter medications that fail to solve your skin problems? If you want to have that clear and youthful-looking glow, come to Derma House. We specialize in customized skin treatments that match your skin type. Our dermatologists use state-of-the-art equipment and solutions based on natural ingredients for acne, skin whitening, and anti-aging treatments. Discover what Derma House can do for you. Visit any of our clinics from May 6 to May 10 to get a free consultation and 20 percent off on any regular facial treatment. Derma House is an affiliate of Skin Medical Center. www.dermahouse.com Dial 555-8471

Scaper Phones January 15 Diana Price 252 77th Street Aurora, IL 60504 Dear Ms. Price, The mobile phone that you shipped to us for replacement arrived this morning. The unit has been forwarded to the technical support department for a diagnostic test, and the results will be released in three days. Our warranty guarantees replacement of mobile phones returned to us within three weeks of purchase. Should we find the product you purchased defective, we will immediately send you a new unit of the same model. Thank you for your patience. Respectfully yours, Ted Patel Customer service representative Scaper Phones

From: Annette Hoskins To: Raymond Lewis Date: October 15 Subject: Products Dear Mr. Lewis, I was referred to you by a former colleague, Alfred Newton, who now works at Reflex Media. He told me you could supply us with customized office merchandise and that you give special rates for large corporate orders. I was hoping you could answer some questions. First, I am planning to buy 225 planners, 250 T-shirts, and 200 coffee mugs, which we intend to give out as mementos to our clients beginning in December. How long will it take for these items to be made? We’d prefer to have them by the end of next month. Next, the items will need to have our company logo printed on them. How do I send you an image of it? Last but not least, would an order of the size we want qualify us for the discount Mr. Newton mentioned? Please inform me as soon as possible by replying to this message. If you’d like, I can meet with you sometime this week to discuss the matter further. You may also call me at my office number, 555-9312. Thank you. Annette Hoskins Marketing director, Zollinger Insurance

What is suggested about Jet Set Go?

What most likely is Mr. Mansfield’s job?

What does Mr. Mansfield recommend Ms. Wulff do?

Which flight should Ms. Wulff take to arrive at the seminar on time?

What information is NOT included in the schedule?