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To: Leonard Ellis From: Donna Hayes Date: February 9 Subject: Egyptian Odyssey Dear Mr. Ellis, I looked over the brochure you sent me last week, and I must say that I was quite impressed with the wide variety of tour packages that your travel agency offers. I became particularly interested in the Red Sea Escape, but since one of my traveling companions has already been to the Red Sea, I opted for the Egyptian Odyssey, instead. However, when I looked it up on your Web site to find out more, I became somewhat confused since your Web site contains information that is different from what is in the brochure. The online advertisements stated that the visit to the Valley of the Kings and the Hatshepsut Temple takes place on the third day of the tour, not on the fifth day, as was indicated in your brochure. Can you let me know which is correct? The schedule will influence whether or not my friends and I will book the tour. Meanwhile, I would greatly appreciate it if you could provide me with a quotation for the Egyptian Odyssey tour for six people by tomorrow afternoon. Since we are planning to travel early next month, we would like to get all of the arrangements sorted out as soon as possible. Furthermore, I would also like to ask what the weather will be like in that area around the time of our trip. We would like to make sure to bring the right kind of clothing. Thank you, and I hope to hear from you soon. Donna Hayes To: Donna Hayes From: Leonard Ellis Date: February 10 Subject: Re: Egyptian Odyssey Dear Ms. Hayes, The tour schedules on the brochure are correct. The other schedules you saw were the result of an error made by our marketing staff. We sincerely apologize for the discrepancy. I have prepared a quotation for six people for the tour you requested, but a network problem has been preventing me from attaching the file to this e-mail. If you are able to read this by noon today, please reply with your fax number. That way, I can send you the file this afternoon, as you asked. You can also just call me directly at 555-9617. As for your other concerns, you could not have picked a better time to travel to Egypt as the weather is quite ideal for sightseeing. Bringing along some cool, light clothing should suffice, unless you plan to dine out at one of the city’s finer restaurants. For that purpose, one set of smart casual clothing will do. Thank you. Sincerely, Leonard Ellis

What is the purpose of the first e-mail?

A．To change a flight schedule

B．To request a new brochure

C．To ask about a tour package

D．To cancel travel plans

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What is NOT indicated about Ms. Hayes?

A．She is traveling with a group.

B．She will contact Mr. Ellis again.

C．She has not set a firm travel date.

D．She has been to the Red Sea before.

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What does Ms. Hayes request?

A．A price quote

B．A gift certificate

C．A calendar of events

D．A reservation form

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On which day of the tour does the visit to the Valley of the Kings take place?

A．On the second day

B．On the third day

C．On the fourth day

D．On the fifth day

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What does Mr. Ellis recommend Ms. Hayes do?

A．Reserve flight tickets by this afternoon

B．Dress appropriately for warm weather

C．Book a table at a fine dining restaurant

D．Pack a light suitcase for her trip

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