W: ABC Company. How may I help you? M: Hello, this is John Smith of Tale Trading Company. Is it possible to make a change to our order? W: And what kind of change do you want to make? M: Well, we ordered 180 computers, but now we only need 100. W: What’s your order number? M: HCP10098. W: Just a moment please. Oh, I’m sorry, but they’ve already been delivered. 15. Why does the man call the woman? 16. How many computers does the man want now? To apply for a job. To ask for leave. To cancel an appointment. To change an order.

1. M: Are you here on holiday? 2. W: Excuse me? Is this seat taken? 3. M: Mr. Wang, could you tell Mary to call me back please? 4. W: May I help you with your luggage? 5. M: Could I make an appointment with your manager? 6. W: What do you think of the weather here? 7. M: Would you like to come to our business party? Let’s go now. Don’ t mention it. Sit down, please. Yes, I am.

M: May I have a look at this pair of sun glasses? W: Sure. Here you are. M: How much does it cost？ W: It’s $300. M: Oh, it’s a bit too expensive. W: We can offer you a discount since you are a regular customer. M: So how much exactly should pay you? W: $240. M: How about 200? W: All right. 17. What does the man want to buy? 18. Why does the woman offer the man a discount? 19. How much does the man pay in the end? Sports shoes. Sun glasses. A sun hat. A T-shirt.

Thank you very much for meeting with me yesterday about our project. I really appreciate your help. And we’ll take your suggestions into consideration when we【B1】______for the next year. It was【B2】______to have someone like you who has had experience with similar projects. I appreciate your taking the time out of your busy schedule to【B3】______me. I’ll【B4】______to send you a follow-up when this project is completed. Please let me know if I can【B5】______the favor and when.Thank you very much for meeting with me yesterday about our project. I really appreciate your help. And we’ll take your suggestions into consideration when we make a plan for the next year. It was helpful to have someone like you who has had experience with similar projects. I appreciate your taking the time out of your busy schedule to speak with me. I’ll be sure to send you a follow-up when this project is completed. Please let me know if I can return the favor and when.

Nowadays, it seems that no one can ever avoid______by the Internet. influencing to be influenced be influenced being influenced

The newly-built hotel is ideally placed for easy access______many major attractions in the city. for at with to

Here are some tips to help you stay safe when (use) ______ride-hailing apps.

The project turned out to be (easy) ______than we thought because we had the support of many people.

Does it seem like hotel costs just go up and up? It’s true that they rise each year. Rates for rooms in 2019 are over 15% more than 2018. Here are some tips to help you make the best decision. Look for extras. The more services your rate includes, the more you can save your money. Make sure you use the facilities you will actually need, or you’ll spend more than you need to. Common extras that can save you a lot are free breakfast, free Wi-Fi, and kids eat free. So take advantage of them during your stay. Stay in hotels right outside the city center. If the costs for transportation won’t be high, you can frequently get a good deal this way. You could also look into staying in the university district of a city. Hotels are more affordable(廉价的) , cheap eating places are plentiful (充足的) and public transportation is convenient. Go out to eat. Though room service sounds really great, prices for food on the hotel menu can be twice as much as you would pay for the same food at a restaurant.

Construction Clean-Up By Jones Cleaning Services [*] Hi! Mike Jones here from Jones Cleaning Services. I see you have a pretty big project going on here and I thought you may need some help cleaning it up for the new occupants. My company is experienced in all phases of construction clean-up and we would love the chance to bid the final cleaning of your project. Give me a call at the number below... Jones Cleaning Services The construction clean-up specialists 555-555-5555 www. yournamehere. com Fully Insured-Bonded-100% Satisfaction Guaranteed Notes: bid投标 bonded有担保的

Attention Residents: Norris & Stevens is pleased to offer residents the ability to pay online via PayLease! PayLease is a leading payment processing company in the property management industry. Residents will enjoy the following benefits: - Online payments via credit card or electronic check. - One time payments at your convenience. - Automatic payments to pay rent. - Call center for support. - Secure and easy to use payment system. Here is how to get started: - Please visit PayLease. com. - Click on “Pay Rent Online“ to register (注册). - You will need your Skyline account number to register. - Once registered, you can process a one-time payment or set up automatic pay. If you should have any questions regarding your balance or your account with Norris & Stevens, please contact your property manager. If you should have any questions regarding PayLease, please contact(联系) PayLease Support at 1-866-734-5322. Thank you for using PayLease! Norris & Stevens’ New Service Paying online via PayLease, a leading【R1】______company Benefits of using PayLease; 1) paying online via【R2】______and electronic check; 2) convenient; 3) automatic rent payments; 4) call center for【R3】______; 5) secure and easy Registration; visiting【R4】______and clicking on “Pay Rent Online“ Contact: 1) your property manager 2) PayLease Support at【R5】______

Return Policy: We want you to be 100% satisfied with your purchase. If for any reason you are not satisfied, you may return your product within 30 days of your purchase. All returned items must be in new condition as it is received, including the original box, packaging and accessories(附件). Missing or damaged accessories will result in additional fees. Replacements of Defective(有缺陷的) or Damaged Items: If you have received a defective (including missing, broken, non-functioning) or damaged item, please contact us within 1 week so that we may solve the issue and send you the replacement under our cost. For damaged products, pictures arc required. If for any reason, pictures cannot be provided as proof of damages, items must be shipped back to us (prepaid postage is not covered by us). Please email us at sales@greennaturalsolar.com to request a RMA number and return instruction before return.

This part is to test your ability to do practical writing. You are required to complete the form according to the following information given in Chinese. Remember to do your writing on the Translation/ Composition Sheet. 说明：假设你是办公室秘书王晓虹。你接到约翰-史密斯(John Smith)先生的来电，他的电话号码为021-77542**1，传真号码为021-7754**43。你接电话时间是6月20日上午9点。史密斯先生要你转告安-泰勒(Ann Taylor)女士以下内容： 1)你所需要的资料都已准备好了，请告诉史密斯先生需要打印多少份，他什么时间派人去取。 2)他们公司打算举办一个培训班，想邀请你作一个有关电子商务的发言。 Important Message For (1) From (2) Time 9 a. m. Date (3) Tel No. 021-77542**1 Fax (4) Please call □ Returned your call ■ Will call again □ Urgent ■ Message: __________________________ __________________________ __________________________ __________________________ Taken by (5)

W: ABC Company. How may I help you? M: Hello, this is John Smith of Tale Trading Company. Is it possible to make a change to our order? W: And what kind of change do you want to make? M: Well, we ordered 180 computers, but now we only need 100. W: What’s your order number? M: HCP10098. W: Just a moment please. Oh, I’m sorry, but they’ve already been delivered. 15. Why does the man call the woman? 16. How many computers does the man want now? To apply for a job. To ask for leave. To cancel an appointment. To change an order.

We should pay particular______to the issue we have just discussed. attention duty question attraction

I need to check the information, ______Mary says it is correct. now that even though ever since as if

A recent study shows that a person’ s living conditions only______about 50 percent of his or her happiness. account for turn on take away send out

It has been more than five years______they met last time in Wuhan. since before for until

If you couldn’ t keep the (appoint) ______ , please inform us as early as possible.

This online business training site not only provides an introduction to its online programs，but also offers business information．此在线商务培训网站不但介绍了线上活动的内容，另外还提供联系方式。该在线商业培训网站不仅提供其在线项目的内容介绍，还提供商业信息。参加本期网上业务的培训，你不但能学会如何编程，还能获得就业信息。

All guests are required to carry their original passport and room card when they leave the ship．所有的游客在登船时应该主动出示身份证。所有旅客在离船时需携带护照原件和房卡。所有客人在离船前要仔细核对护照和房号。